Privacy Policy
ProBridge Pty Ltd (“ProBridge”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Client details: name, email, phone, suburb/city, state, and description of legal matter.
- Law Firm details: firm name, contact name, work email, phone, areas of practice, location.
- Technical information: IP address, browser type, usage data (for analytics).
2. How We Collect Information
- Directly from you when you complete forms on our website.
- Automatically through cookies and analytics when you browse our site.
- From publicly available sources (in relation to Law Firms).
3. How We Use Your Information
We use personal information for purposes including:
- To match Clients with up to three relevant Law Firms.
- To allow those Law Firms to contact Clients directly.
- To communicate with you about your enquiry or account.
- To manage and improve the Services.
- To comply with legal obligations.
4. Disclosure of Information
- Client details are disclosed only to matched Law Firms for the purpose of legal engagement.
- ProBridge does not sell or rent personal information to unrelated third parties.
- We may disclose information if required by law, regulation, or court order.
5. Data Security
- We take reasonable measures to protect personal data against unauthorised access, misuse, or disclosure.
- However, no method of internet transmission or electronic storage is completely secure.
6. International Disclosure
- Our servers or third-party providers may be located outside Australia (e.g., cloud hosting, email services).
- By using the Services, you consent to your information being transferred and stored overseas.
7. Your Rights
Under the Privacy Act 1988 (Cth), you have rights to:
- Access your personal information.
- Request correction of inaccurate or outdated information.
- Request deletion of your information (subject to legal obligations).
- Withdraw consent to data processing.
Requests can be made by contacting us at 📧 support@probridge.com.au.
8. Cookies & Tracking
- We use cookies and analytics tools to understand website traffic and improve user experience.
- You may disable cookies in your browser, but some features may not function properly.
9. Data Breach Notification
- In the event of a data breach likely to cause serious harm, ProBridge will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in compliance with the Notifiable Data Breaches (NDB) scheme.
10. Changes to This Policy
- We may update this Privacy Policy periodically.
- Updated versions will be posted on this page with the revised date.
11. Contact Us
- If you have any privacy concerns, please contact us:
- legal@probridge.com.au